
Frequently asked questions
Everything about Nexaura, Rendezvuz, and working with us. Still stuck? Book a consult.
About Nexaura
What does Nexaura do?+
Nexaura is a product-first software company. We build and scale our own SaaS platforms — starting with Rendezvuz, the operating system for modern restaurants — and we deliver custom software development, AI automation, and digital engineering for startups and small-to-medium businesses.
Is Nexaura an agency or a product company?+
Both, deliberately. Unlike a typical agency that only sells hours, we run our own products in production. That product discipline — architecture, payments, uptime, and guest data done right — goes into every client engagement we take on.
Where is Nexaura based, and who do you work with?+
We're rooted in the Montreal / Quebec market and work with clients across Canada and beyond. We serve restaurants, service businesses, startups, and SMBs — anyone who needs software built and scaled properly. We can work in English, French, and Spanish.
Rendezvuz (restaurant software)
What is Rendezvuz?+
Rendezvuz is all-in-one restaurant reservation and waitlist software. It handles online reservations, waitlists, guests, payments, communications, and restaurant operations from one intelligent platform — the operating system for modern restaurants.
How does Rendezvuz handle no-shows?+
Rendezvuz includes no-show protection with secure card capture, plus configurable cancellation and no-show policies. You decide the rules; the system enforces them automatically at booking.
Does Rendezvuz charge per-cover reservation fees?+
No. Rendezvuz uses predictable pricing without per-cover reservation fees, so you don't pay more the busier you get. See how it compares on our Rendezvuz vs. OpenTable and Rendezvuz vs. Resy pages.
Is Rendezvuz a good OpenTable or Resy alternative?+
Yes — especially for independent restaurants that want big-platform operations with branded, operator-owned booking pages and predictable pricing, rather than marketplace lock-in and per-cover fees. You keep ownership of your guest data.
What features are coming to Rendezvuz?+
On the roadmap: an AI-powered booking assistant, the Flavorboard menu management system, and an events & ticketing platform — expanding Rendezvuz from reservations into full restaurant operations.
How do I try Rendezvuz?+
Visit rendezvuz.com to explore the product and get started, or book a consult with Nexaura and we'll help you evaluate whether it fits your restaurant.
Custom software & AI services
What custom software services does Nexaura offer?+
We build high-performance websites, web applications, and platforms engineered to scale — including booking and payment systems, secure payment integrations, and end-to-end product development from strategy through launch.
What can AI automation actually do for my business?+
We build intelligent workflows, assistants, and integrations that remove manual work — NLP-powered chatbots, custom automation workflows, and AI integrations that improve efficiency, accuracy, and scalability for small and medium businesses.
Do you build websites with online booking for restaurants and salons?+
Yes. We deliver branded websites with integrated online booking, SEO, and menu optimization while keeping client engagements confidential.
How much does a project cost and how long does it take?+
It depends on scope, but we scope every engagement transparently before we start. A brochure-plus-booking site is very different from a custom platform. The fastest way to get a real estimate is to book a consult and walk us through your goals.
Working together
How do I get started with Nexaura?+
Book a consult — it's the primary next step for any project. We'll discuss your goals, constraints, and timeline, and map out what's possible. You can also reach us through the contact page.
What industries do you specialize in?+
We have experience across restaurants, salons, professional services, food, distribution, agriculture, technology, real estate, and clinics. We build custom software and AI systems for startups, SMBs, and operational businesses in these sectors.
Can you work in French or Spanish?+
Yes. We serve a bilingual and multilingual market and can work with you in English, French, or Spanish.
Didn't find your answer?
Book a consult or email nexaura.dev gmail.com.